Shipping Policy

Effective Date: July 27, 2026

Thank you for shopping with us. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Time

Estimated delivery times are:

Domestic Orders: 3–7 business days
International Orders: 7–21 business days

Delivery times are estimates and may vary due to customs, weather, courier delays, or other unforeseen circumstances.

3. Shipping Charges

Shipping costs are calculated at checkout based on the delivery location and the selected shipping method. Any applicable shipping fees will be displayed before you complete your purchase.

4. Order Tracking

If tracking is available for your order, you will receive a shipping confirmation email with tracking information once your order has been dispatched.

5. Incorrect Shipping Address

Please ensure that your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

6. Lost or Delayed Shipments

If your order has not arrived within the estimated delivery period, please contact our customer support team. We will work with the shipping carrier to investigate the issue and assist you as much as possible.

7. Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide your order number along with clear photos of the package and product.